Refund Policy

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, unopened, with tags where applicable, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at:

hello@glamesysuperfoods.com

Please note that returns must be approved before being sent back. Items sent back to us without first requesting a return will not be accepted.

Once your return request is accepted, we will provide instructions on how and where to send your package.

You can always contact us for any return-related questions at:

hello@glamesysuperfoods.com

Subscription Returns / Refunds

To be eligible for a refund after canceling a subscription, customers must return all products received from the subscription order.

Used, opened, or partially consumed products may not be eligible for a full refund. In such cases, a partial refund may be issued after we receive and inspect the returned order.

Damages and Issues

Please inspect your order immediately after receiving it.

If your item is defective, damaged, or if you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.

You can contact us at:

hello@glamesysuperfoods.com

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods, food products, opened consumable items, custom products, special orders, personalized items, and personal care goods.

We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get the product you want is to return the item you have.

Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

As stated above, your item must be in the same condition that you received it: unused, unopened, with tags where applicable, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return. We will also let you know whether your refund has been approved or not.

If approved, you will be automatically refunded to your original payment method within 10 business days.

Please remember that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at:

hello@glamesysuperfoods.com